Freshservice boosts your IT department

These features can help organizations quickly set up and configure the platform to meet their specific needs and start using it to manage their IT operations.
However, the time to value of Freshservice will depend on a variety of factors, including the complexity of your organization's IT infrastructure, the size of your IT team, and the specific goals you want to achieve with the platform. It may take some organizations longer to fully implement and configure Freshservice, while others may be able to achieve a faster time to value.
Overall, it is important to carefully assess the needs of your organization and evaluate whether Freshservice is the right fit for your specific needs and goals. This will help you determine the time to value of the platform and whether it is worth the investment.

They are very fast and resolutive. I've contacted them several times and always have been the same.

Freshservice is a cloud-based IT service management (ITSM) platform that helps organizations streamline their IT operations and provide better support to their employees and customers. It offers a range of features, including incident management, problem management, change management, asset management, and more.
Freshservice is well suited for organizations that need a comprehensive, easy-to-use ITSM platform to manage their IT operations and support their employees and customers. It is particularly well-suited for organizations that have a large number of IT assets, as it allows them to track and manage these assets in a centralized location.
Some specific scenarios where Freshservice may be well-suited include:

1. Organizations that need a way to track and manage IT incidents and problems: Freshservice's incident and problem management features allow organizations to track, prioritize, and resolve IT issues in a timely and efficient manner.
2. Organizations that need a way to manage IT changes: Freshservice's change management features allow organizations to plan, schedule, and execute IT changes in a controlled and structured way.
3. Organizations that need a way to track and manage IT assets: Freshservice's asset management features allow organizations to track and manage their IT assets, including hardware, software, and licenses.