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A powerful set of online marketing tools
August 09, 2019

A powerful set of online marketing tools

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gist

As a small business owner, I use the Chatbot to chat with people who visit my website, view the site behavior stats of those visitors, and I send out a regular newsletter to subscribers who signed up on my website.
  • The Chatbot is so helpful as another way for site visitors to connect. Rather than filling out a webform they get fast answers. I love that I can use the Gist app on my phone and not miss any communication.
  • The simplicity of the email templates and creating newsletter blasts is a godsend.
  • I'd like to see better visuals of what I've created over the last 2 years so I can easily understand which lists go to which campaigns and which automation are running what. I feel like Gist is a thoroughbred yet I'm only able to take her on trail rides!
  • I've been able to send out a regular newsletter which I'd never accomplished before.
  • Being responsive via the Chatbot means easier visitor conversions.
I believe that my limitations (I need to spend more time learning how to utilize this impressive platform as much as possible) are what limits me from recommending Gist more. I have had a steep learning curve and I am in tech, so for non-techie folks, I'd have to caution them that Gist has a lot going on but they'll have to take some time to work it all out.