Always In The Winner's Circle With GoDaddy
April 17, 2018

Always In The Winner's Circle With GoDaddy

Renea Hanks | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoDaddy

We use GoDaddy as registrar for many companies which I have consulted. They are my choice as far as registering a domain.
It is super easy for the novice. I like to use GoDaddy because they are fast, easy to implement, and when passed along to my client,
easy to work with support. Their support is unparalleled.
  • Support. Their customer support staff members are easy to understand and to communicate with. They are helpful and very knowledgeable with their platform. If they cannot handle your call directly, they do not waste your time. They will pass the call to someone who can handle it.
  • Efficient. Everything is right there and easy to understand. Once again, you don't have to waste time to navigate through their platform.
  • Helpfulness. They know what the customer needs and they deliver on their needs.
  • Up-selling. I would like to see a more clean interface when purchasing. Even with someone who has used GoDaddy for 15 years, at times, I have to watch closely so I make sure I am only getting what is needed at the time.
  • Marketing. I would like to see more marketing done in my email not when I am purchasing.
  • Make decision making easier. For the novice, I can see where they would easily buy a bunch of things they don't even know how to use.
  • The ROI has been positive considering how fast and efficient they are are domain registration.
  • They offer the ability to back order a site if a domain you would like is already taken. GoDaddy will notify you the moment it becomes available if the current owner does not renew the domain.
  • Hosting your own domain can be expensive and time consuming. You have much better things to do than learn all about hosting. Just let them do what they do best.
  • Host Gator and Network Solutions
Network Solutions is also a good company. For me, it is not as robust as GoDaddy but I like both platforms. Definitely not for a beginner. I would not recommend for first time users navigating through a new website alone.
Host Gator is not a preference because of the long term commitment, however, they still offer a solid platform.
Chrome Remote Desktop, Constant Contact, Canva, Dropbox, Eventbrite, Workplace by Facebook (Formerly Facebook at Work), Facebook for Business, Yotpo, LinkedIn Sales Navigator, MailChimp, Moz, Skype, Slack, Square Invoices, Square POS, Calendly, Tumblr, Medium
GoDaddy is very well suited for:

  1. Registering a domain.
  2. First time business owners.
  3. Someone with little to no knowledge of online business/presence
  4. People looking to save money
  5. People with small budgets
  6. People that need cheap hosting and cannot afford to do it alone.
GoDaddy is not well suited for people that have a problem saying no or think they should purchase everything they are offered.