Gong review
October 03, 2022
Gong review
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gong
I use Gong to analyze my conversations and improve my interactions with partners. Analytics and transcripts are the highlights.
Pros
- Statistics for conversational tendencies
- Seeing who is doing the majority of the talking
- Granularity into trends amongst dialogue
Cons
- Transcript accuracy
- Sales automation platform integration (i.e. Outreach)
- Video intelligence
- Increased productivity
- Shortened sales cycle
- Better leadership & coaching
They have helped me understand when I am talking too much. I strive to have less than 50% of the talk time in any given customer discussion. The more I see myself being long-winded, the more I am able to hone in and remain concise.
Hearing how much the same problems are articulated across calls, i.e., certain security frameworks or buzzwords, i.e., "alert fatigue."
Far superior
Do you think Gong delivers good value for the price?
Yes
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Gong go as expected?
I wasn't involved with the implementation phase
Would you buy Gong again?
Yes
Comments
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