In My Opinion - Stay Away!
Overall Satisfaction with GoTo Connect
We use GoTo Connect as resellers to our franchises. From day one it's been problem after problem. I feel like this company has major problems. Recently, they did an unauthorized port of our business phone number. We are now in court fighting to get our number back. Any other phone company asks for acct numbers, pin numbers, some type of verification. In my experience, they do not! So now we have lost a phone number we have owned and have been paying on since 2014. In my opinion, you should stay far away from GoTo Connect. I think they are a joke. As soon as my legal battle is over and we get our phone number back, we are changing companies. Consider yourself warned.
- Nothing
- Nothing
- Nothing
- Phone number security
- Reps from the US, not overseas
- Training, everyone says something different when you contact them in my experience
- None
- None
- None
Do you think GoTo Connect delivers good value for the price?
No
Are you happy with GoTo Connect's feature set?
No
Did GoTo Connect live up to sales and marketing promises?
No
Did implementation of GoTo Connect go as expected?
No
Would you buy GoTo Connect again?
No