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Groove is an amazing outreach tool
October 06, 2020

Groove is an amazing outreach tool

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

Groove is used by our department for targeted outreach. It solved pre-existing efficiency issues. With Groove, selective targeting is an easy process, and it seamlessly integrates important data points.
  • Templates
  • Flows - these are specific campaigns within templates
  • Tracking
  • Occasional breakage within Templates sharing
  • Increased efficiency has led to all-time highs in engagement metrics.
  • Selective targeting via lists has enabled us to cut fat - leaned out by removing non-responsive candidates.
Groove is infinitely more useful - it's a comprehensive tool that is much more powerful. The coordination with Salesforce enables us to operate with speed and have fantastic data tracking.
Support reps are terrific - quick response time, ideal attitude. They're very helpful. Sometimes solutions are elusive but the management of issues is satisfying nevertheless.
The upside of Groove has given us a path to scale and increased efficiency across our team. The selective menus, the data sorting, the easy tool sets give us a level of data integration that has elevated our outreach to levels that were very hard to reach. Before Groove, we struggled with scale; now we are exceeding goals by 2x and resetting our targets upward.

Do you think Groove, a Clari company delivers good value for the price?

Yes

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

Yes

Did implementation of Groove, a Clari company go as expected?

Yes

Would you buy Groove, a Clari company again?

Yes

Salesforce Lightning Platform (formerly Salesforce App Cloud), Trello, Slack
Groove is particularly well-suited for selective outreach within large groups. The list making features, the quick access to key data points, and the templates & flows provide a seamless experience.

Using Groove

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Flows
  • Templates can be a bear