Account Manager
December 23, 2021
Account Manager
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Groove
We use it linked into Salesforce that saves a lot of time. I also use Groove Dialer and it is an awesome tool for my daily work. The possibility to schedule emails and create flows is one of the higher positives points to me. It is an intuitive platform that makes it easy to use all the tools available within it.
- Groove Dialer.
- Email schedules.
- Flows creation.
- Link with Salesforce.
- I really don't see room for improvement.
- Dialer.
- Flows.
- Email schedule.
- Increase productivity.
- Faster deal cycles.
- More retention.
I do not know other companies other than Groove so I can't compare.
Do you think Groove, a Clari company delivers good value for the price?
Yes
Are you happy with Groove, a Clari company's feature set?
Yes
Did Groove, a Clari company live up to sales and marketing promises?
Yes
Did implementation of Groove, a Clari company go as expected?
Yes
Would you buy Groove, a Clari company again?
Yes
Using Groove
500 - Saving time
10 - We have someone by groove which gives us support when needed
- CRM integration
- Groove dealer
- there is no innovative until where i know
- I think we already use them all
Evaluating Groove and Competitors
- Price
- Product Features
- Product Usability
I am not responsable to the contract part.
Groove Implementation
Not sure -
- Not sure
Groove Support
| Pros | Cons |
|---|---|
Quick Resolution Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | Poor followup |
To set up my groove dealer.
Using Groove
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Scheduling emails