Groovy New User here!
January 27, 2022

Groovy New User here!

Jeanette Galloway | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

The Account Development team here at [...] uses Groove to manage their outreach and prospecting in support of our sales account directors. Our team is partially goaled on lead generation and conversion. We found that Groove was able to support our way of managing the account development side of our business because the tool has better functionality, insights, and better capabilities than the standard chrome plug-in tool.
  • Groove Views - snackable insights at glance make week over week tracking very easy.
  • Omnibar - the flexibility to customize the so that we can stay on page provides better efficiency.
  • Customer service - our Groove Account Exec has been very hands on and solutions driven.
  • Omnibar - we have not been able to update specific fields - how to include links from prospecting tools but we continue to work with the architects to solve for this.
  • Groove Views
  • Omnibar
  • Analytics
  • better relationship mapping (contacts to accounts)
  • stronger activity management
  • better pipeline management
Easy to manage volume and success for activities.

Do you think Groove, a Clari company delivers good value for the price?

Yes

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

Yes

Did implementation of Groove, a Clari company go as expected?

Yes

Would you buy Groove, a Clari company again?

Yes

Groove allows us to manage the team with access to snackable insights on outreach, lead generation, and conversion without having to do so offline. Having more sales engagement data directly within Salesforce that aligns to our revenue growth allows us to be more effective in managing a sizable, growing sales team.

Using Groove

7 - Sales, Business Ops, Account Development
1 - Some who can work cross functionally, has a bit of an administrator lens, somewhat analytical.
  • lead generation
  • pipeline creation
  • automation
  • Logging activities to multiple accounts simultaneously
  • Scheduling custom flows
  • correlating meeting to sales generation
  • defining success rates for each salesperson
  • incentives on activities
We would renew if the company continues to see revenue growth.