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Amazing customer service team!
January 26, 2022

Amazing customer service team!

Mercedes Minghelli Vaini | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

Sales managers and executive use it to keep prospect warms and also to send relevant information to clients looking to create upsell opportunities. To keep track of whats working and make the sale cycle shorter.
  • Track emails
  • Analytics of what type of emails are working
  • Reminders of forgotten leads
  • Calls. Mobile App need it but I know they are working on it!
  • Flows
  • Calls
  • Personalized templates
  • Integration with Sales Force and many other SaaS
  • Meetings Book faster
  • reduces forgotten leads
Its like your agenda with easy to manage task. Its like the go to market tool, to book meetings and more.
More friendly user, view is more appealing to the eye and even due it helps with automatization , its like a tesla, it will park the car for you, but also allow you to drive it on your on way. It easy to make changes and even change steps when flows are already in place.

Do you think Groove, a Clari company delivers good value for the price?

Yes

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

Yes

Did implementation of Groove, a Clari company go as expected?

Yes

Would you buy Groove, a Clari company again?

Yes

For sales executive and managers, to follow up on prospect and track click and open emails. For teams to work together in teams, for marketing executive to keep flows of information and understand what type of emails or campaigns are having more ROI. To book meetings. If you are in sales or marketing Groove is for you. Maybe for HR I will not recommended