Great Tool for CS teams
September 02, 2022
Great Tool for CS teams
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Groove
We use Groove across the board. I use it for creating templates and also for tracking emails sent on a weekly basis. We run Spiffs between the CSMs and track this in Groove itself. The product has addressed a few issues for me, mainly being able to track open rates and response rates on email, to understand how successful a campaign has gone.
- Tracking of Emails
- Template creations
- Ability to plug in an account list, however I am sure this is possible and I am missing that on my side.
- Email tracking
- Template creations
Do you think Groove, a Clari company delivers good value for the price?
Yes
Are you happy with Groove, a Clari company's feature set?
Yes
Did Groove, a Clari company live up to sales and marketing promises?
Yes
Did implementation of Groove, a Clari company go as expected?
Yes
Would you buy Groove, a Clari company again?
Yes