Item: Groove, a Clari company
Rating: 9
Author: Mason Arnoldi

Overall Satisfaction with Groove

Use Cases and Deployment Scope

As an organization we use Groove to help with organization and the increase of prospecting efforts within our sales team. Our primary uses are reaching out to prospects weather it is cold out reach or for industry events it allows us to stay focused on a specific prospecting effort while increasing our overall activity over time. It has been very helpful to allow us to track all of our activities within Salesforce across the company.

Pros and Cons

Pros

Automated emails to large lists
Groove Spaces allowing to organize groups of accounts for prospecting
Groove flows to automate our prospecting efforts

Cons

Accurate reporting of events within Salesforce
Location reporting for emails
Do not call reporting

Most Important Features

Groove dialer
flows
spaces

Return on Investment

Usability

Groove is very easy to use. Early on it can be a lot to understand and become familiar with but they do have great resources like Groove university to help you get up to speed as fast as possible. Once you feel comfortable it is very easy to use everyday. The way it communicates with other softwares makes my day so much easier.

Alternatives Considered

Groove is the first product of it kind that I have used. But from what i hear from my coleges it is miles ahead of the competition based on easy of use and Salesforce integration.

Key Insights

Do you think Groove, a Clari company delivers good value for the price?

Not sure

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Groove, a Clari company go as expected?

I wasn't involved with the implementation phase

Would you buy Groove, a Clari company again?

Yes

Likelihood to Recommend

Groove is best suited for prospecting. It allows our team to build out our accounts very quickly and move them into a prospecting flows. Allowing us to automate and track our entire prospecting efforts and tracking the performance of our out reach.

Comments

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Groove is Awesome!