1. Home
  2. Sales Engagement Platforms (SEPs)
  3. Groove, a Clari company Reviews
  4. User Review of Groove, a Clari company
Groove is the best tool for mass and tracking communication
January 20, 2023

Groove is the best tool for mass and tracking communication

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

I use Groove mainly for prospecting and building my pipeline via mass mail communications organized in flows, adding phone calls as further follow up. I also use Groove to inform my current customers of any new feature developed by the company or to inform about any special event involving me or the company.
  • Mass communications
  • Follow up organization
  • Email tracking
  • Call log categories
  • Email style
  • Pipeline building
  • Customer communication
  • Increased productivity
  • Saving time in follow ups
  • Faster pipeline building
Groove is very intuitive, it's very easy to understand how to build a mail template, how to concatenate mail templates in a flow, how to add steps into your flows, how to read tracking data to understand if you communication is converting or not. It's definitely a great tool to build pipeline with.
Groove stands out in the competition because it is super easy to use even for first timers, mail formats are clear and appealing, it is easy to build a new template or copy one from other team members, moreover it helps you build an effective communication with your customer base thanks to flows.

Do you think Groove, a Clari company delivers good value for the price?

Yes

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

Yes

Did implementation of Groove, a Clari company go as expected?

Yes

Would you buy Groove, a Clari company again?

Yes

In my opinion Groove is the perfect tool for any kind of mass communication message either to hot or cold contacts. It also has very goods features for 1:1 communication as it gives you access to precious tracking data about who's reading your mail. Definitely a great help when it comes to build an effective mail communication strategy. For calls I think there is room for improvement, as at the moment doesn't provide too many options when it comes to log categories.