Groove - The Best Sales Engagement Tool
Updated January 20, 2023
Groove - The Best Sales Engagement Tool
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Groove
I use Groove daily within my organization. I start my day by checking my email to see my "Tasks" for the day and also shows me my results from the prior day. In addition, it shows me exactly who opened my emails, from what company and their email. Upon checking that I get into the tool and it shows me exactly what must be done that day wether its calls, emails, linkedin steps, whatever. As a BDR this is very helpful to know what must be done for the day and it is very easy to follow and I always know what I must do.
- Very easy to log in and see what is due that day
- Love how easy it is to see my activity for the day, week, month, etc
- Shows prior engagement with the prospect you're reaching out to
- Very easy to make calls straight from the application
- I tend to get an error message every once in a while which completely shuts me off from using Groove
- Analytics
- Calling
- Automated emails
- Increase productivity
- Easier to get in touch with prospects based off flow steps
- Overall win/meeting rate
- Outreach
Before Groove I used Outreach at my last organization and think the tools are pretty similar. I will say I like the flow steps better in Groove and the analytics are better to me. The design also looks nicer on Groove.
Do you think Groove, a Clari company delivers good value for the price?
Yes
Are you happy with Groove, a Clari company's feature set?
Yes
Did Groove, a Clari company live up to sales and marketing promises?
Yes
Did implementation of Groove, a Clari company go as expected?
I wasn't involved with the implementation phase
Would you buy Groove, a Clari company again?
Yes
Using Groove
150 - Sales for the most part
1 - Mostly sales operations people
- sales engagement
- prospecting
- setting meetings
- checking open rates
- getting more folks involved
- getting more sellers licenses
Evaluating Groove and Competitors
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
Groove Implementation
- Implemented in-house
Change management was a minor issue with the implementation
- wasn't around for implementation
Groove Training
Configuring Groove
Spend the time getting to know the system before anything.
No - we have not done any customization to the interface
No - we have not done any custom code
Groove Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Not the buyer, don't believe so tho.
Yes, they are usually pretty quick with results if something is not working.
Using Groove
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- open tasks
- creating flows
- spaces
- nothing really
Groove Reliability
Integrating Groove
- salesforce
- gmail
It was very easy to integrate those two.
- Salesforce
- Gmail
yes they do.
- File import/export
- API (e.g. SOAP or REST)
nope
Groove can integrate with most software
Relationship with Groove.co
Upgrading Groove
- usability
- interface
- everything's great right now