Review of Groove from current user
July 14, 2023
Review of Groove from current user

Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Groove
I use Groove every single day! Groove improves my workday functions massively. It allows me to be more efficient and consistent in my communications to customers. I also enjoy using the analytics features to see how engaging my communications are and which communications are useful or not. I am frequently grateful for the service Groove provides.
Pros
- Email Analytics
- Email templates
- Customer service chat feature
Cons
- Export options
- AI suggestive text
- Mass email
- Email template
- Merge fields
- Multi user access
- Increased productivity
- Faster communications
- Email analytics
Do you think Groove, a Clari company delivers good value for the price?
Not sure
Are you happy with Groove, a Clari company's feature set?
Yes
Did Groove, a Clari company live up to sales and marketing promises?
Yes
Did implementation of Groove, a Clari company go as expected?
Yes
Would you buy Groove, a Clari company again?
Yes
Comments
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