1. Home
  2. Knowledge Management Systems
  3. Guru Reviews
  4. User Review of Guru
Guru as a central repository and source of truth
October 02, 2023

Guru as a central repository and source of truth

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

Guru allows us to capture various points of interest and position them into one source of truth. It provides a central repository, obviating the need to hunt around various other company resources to pinpoint what you are looking for. It's easy to search and bubbles up the most on-point information each time. Creating Guru cards is intuitive and incredibly user-friendly. It's an enormous time saver for myself and my team.
  • Organizing information
  • Providing clean and easy to digest info in an aesthetically pleasing format
  • Easy to use
  • Source of Truth
  • Providing resources for people to solve problems independently instead of needing to access a colleague.
  • When salespeople can get answers quicker, this leads to quicker sales. That's ROI on its own.

Do you think Guru delivers good value for the price?

Yes

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Guru go as expected?

I wasn't involved with the implementation phase

Would you buy Guru again?

Yes

Guru cards are especially helpful to organize and capture SOPs for our sales and customer success teams. They ensure a unified message is provided to all constituents, leading to less confusion and fewer mistakes.