Guru is a game changing for us!
February 16, 2024

Guru is a game changing for us!

Melissa Poole | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

We LOVE Guru. It has changed the way we think about knowledge management. We've found so many ways to use it and are loving all of the updates that have come down the pipeline over the last year. The AI integration is HUGE. Our employees can ask a question and Guru answers the question and cites our sources. We went from having documentation scattered all over the place to having 5 beautiful, clear collections that make it easy for our team members to find exactly what they're looking for without the hassle.
  • Organization
  • Customization
  • Simplicity
  • Public-facing resources
  • Onboarding
  • New hire training
We looked into quite a few softwares before choosing Guru, but I can't recall all of the names. They became ancient history as soon as we met the Guru team and jumped into trying it out. We are a tech savvy team, so we loved that we had a lot of control in how we set up the structure. We did not have a knowledgebase before Guru, so we were starting from scratch. Guru helped us understand what we needed and we're using it way more than we thought we would in the beginning.

Do you think Guru delivers good value for the price?

Yes

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

Yes

Did implementation of Guru go as expected?

Yes

Would you buy Guru again?

Yes

We use it as a knowledgebase for our internal and external training content, policies and procedures, team member life stories, and everything in between. It's great for documenting things like learning and development processes and expectations. Our new hires loved having Guru as a support. The rest of us wish we'd had it when we started!