Hootsuite Remains a Leader in the Industry for a Reason

It's been quite a while since I contacted support, and I've only used it a few times, [my experience was] very positive. Sometimes being early to the marketplace can mean that customer service falls flat after a lot of growth, but that wasn't my experience with Hootsuite. They seem to keep their customers in mind.

Hootsuite is pretty straightforward for posting and scheduling. It's easy to connect accounts and start posting immediately [plus it's easy] to add images and see your accounts in action. For a lot of people and companies, Hootsuite could probably be a great tool. They also have some good training for those who want to learn more or stay updated on trends. The major downside[s] for me, even when looking at it as a paid account were: first, the posts don't automatically recycle and I wanted to be more hands-off; second, after the free account, the pricing increases pretty dramatically, so it would've been a big investment for me. For that reason, I use Hootsuite as a backup or overflow account during certain seasons when I need to schedule posts but don't want to use Smarterqueue, which is my main service.