1. Home
  2. Heatmap and Session Recording Software
  3. Hotjar Reviews
  4. User Review of Hotjar
Awesome tool for optimizing your website
October 22, 2019

Awesome tool for optimizing your website

Himanshu Periwal | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Hotjar

Hotjar is used by the product and marketing teams. This tool helps us understand how users behave, what actions they perform and where they get dropped off while using our product. It helps us understand what the users really want.
  • Captures user's clicks and heatmaps.
  • Shows your user traffic on your site.
  • It provides insights and analytics using all of these data points.
  • It should capture all screen recordings for iOS tools.
  • Up to 40% higher engagement of users.
  • Saved development time.
  • Increased revenue by 7% from users.
With regards to a new product launch, Hotjar helps explain how users are dealing with the new user flow. This also helps improve conversion rates and decreases user drop-offs as you get to find the exact point where users exit.