HotSchedules - useful scheduling tool and probably much more!
May 15, 2017
HotSchedules - useful scheduling tool and probably much more!
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with HotSchedules
HotSchedules is used as a scheduling tool for the restaurant clients that we support. We use the tool to create weekly schedules and to facilitate schedule related communication within our restaurants.
- Create new schedules. The scheduling template is convenient and easy to use, so the user doesn't have to create new schedules from scratch.
- Consolidate communication. Having one method of quickly communicating to employees is ideal and HotSchedules creates that platform for us.
- Pricing - Good value.
- Ability to pull all reports in Excel. Some are available in Excel, most in PDF, which isn't generally as useful as Excel.
- HotSchedules doesn't address how to handle communication and scheduling with employees who are non-internet users. In the restaurant industry, not all employees are avid internet users.
- We haven't found the additional tools provided, beyond the scheduling capabilities, to be useful in our workplace. This is not a dig at HotSchedules; we just haven't needed them.
| Pros | Cons |
|---|---|
Quick Resolution Good followup Support understands my problem Support cares about my success Quick Initial Response | None |