Recommend Hubspot!
May 02, 2019

Recommend Hubspot!

Yasmin Barroso Bastos | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with HubSpot

We use HubSpot as our marketing automation tool. We send emails, make calls, have landing pages and forms that come from it so we can keep track of how things are going.
  • They connect to your Gmail, so whenever you send an email from Gmail you can CHOOSE whether it gets sent to Hubspot or not.
  • They track whether people have opened your emails or not, so you get to see how your email is doing.
  • Hubspot makes it easier to track which contacts are mine and when was the last time I contacted them.
  • Hubspot is supposed to automatically email us when someone does something on our landing page, we have had some people who got lost in there from not receiving the contact.
  • Hubspot and Salesforce are supposed to integrate with each other and sync, but sometimes that does not happen.
  • If Hubspot is not maintained, information can get really messy, and people can receive emails that they are not supposed to.
  • Hubspot allows us to work remotely and have our work checked.
  • Hubspot has been messy and our analytics are not working well (I think this is more an internal problem than a Hubspot problem).
  • I have never seen such a good support response as the one from Hubspot.
HubSpot is well suited for those who want to create a marketing campaign and keep track of what is working and what is not, and how your leads are doing. You can check when they become an MQL or an SQL and how long they were each thing before moving along the sales funnel. It is also well suited when there is someone taking care of it, as it can get messy and confusing. HubSpot is not well suited if there will not be a person there taking a look and keeping HubSpot clean. If HubSpot is not clean all the metrics can become messy and not valuable, then it is hard to see what is working and what is not.

HubSpot Marketing Hub Feature Ratings

WYSIWYG email editor
Not Rated
Dynamic content
Not Rated
Ability to test dynamic content
Not Rated
Landing pages
9
A/B testing
8
Mobile optimization
Not Rated
Email deliverability reporting
9
List management
9
Triggered drip sequences
Not Rated
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
Not Rated
Automated sales alerts and tasks
10
Calendaring
10
Event/webinar marketing
10
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
Dashboards
10
Standard reports
9
Custom reports
10
API
Not Rated
Role-based workflow & approvals
8
Customizability
9
Integration with Salesforce.com
7
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated