Item: HubSpot CRM
Rating: 9
Author: Tanisha Lemelle

Use Cases and Deployment Scope

The Clever Site uses HubSpot CRM we are able to track the flow of operations throughout our organization. Overall, The Clever Site team is able to manage tasks and track the pipelines of our current and new clients. Since it is utilized in different departments the note-taking helps tremendously with an overview of what is happening.

Pros and Cons

Email Integration with Gmail
Nothing is missed with any emails since they are tracked and logged
Great documentation

Contact duplicate detection
Limited features on the mobile app

Return on Investment

Shorter deal cycles
cost savings
revenue growth

Usability

Since using HubSpot CRM The Clever Site team has been able to notice a tremendous pipeline flow with our current and new clients. The integration with Gmail has helped and documentation was nothing is missed when logging. It is a great tool that each team member catches on easily while in training.

Alternatives Considered

Followup CRM

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Likelihood to Recommend

The Clever Site was on a virtual networking event and our team member informed a colleague that Hubspot CRM would be a good fit for their upcoming business. The pros and cons were discussed briefly. With the details on how our departments take full advantage of the tasks managing and email integrations with Gmail.

HubSpot CRM Review

Overall Satisfaction with HubSpot CRM