Overall Satisfaction with HubSpot CRM
We use it to track and manage sales-related communication. For example, we can use it to track leads generated by various methods including Hubspot, send a targetted mailing, measure the pipeline, project future sales (if we use it consistently). We rate leads generated by industry, company size, geography, and accounting system used.
- shorter deal cycles
- negative is lower sales rep adoption
It is less easy to use, more difficult to find what you want to do. It is generally there, but when you get into it, it looks like there is not a lot you can do.
Very strong alignment. This is probably the best tool for aligning sales and marketing. But some companies don't believe in doing that. If you believe in alignment, it is worth looking into. If you just want to speed up your salespeople, not.
Do you think HubSpot CRM delivers good value for the price?
Are you happy with HubSpot CRM's feature set?
Did HubSpot CRM live up to sales and marketing promises?
Did implementation of HubSpot CRM go as expected?
Would you buy HubSpot CRM again?
It is very good where the primary source of leads is email or website. It is not so good at telemarketing, word of mouth, referrals. Something like Act! is appropriate where you have a single database and need the ability to quickly run reports. It is also not built with all the features other packages have; it is assumed you can add stuff to it to do what you want.