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Marketing and CRM solution
July 26, 2022

Marketing and CRM solution

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

HubSpot is used to organize, validate and move potential leads across the sales pipeline. It is an imperative tool we use to ensure no lead goes unnurtured.
  • Lead capturing.
  • Reporting.
  • Sales pipeline management.
  • Simplified automation.
  • Additional reporting tools.
  • Shorter deal cycles.
  • Lead management.
  • Accountability.
Very user friendly. There is a lot of opportunity to gain training via the website and speak live with a help agent. The onboarding process is simplified compared to other software used, as the software is very user friendly.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

To capture incoming leads and help categorize them. Ensure that leads have been followed-up with and are moved along the sales pipeline. Reporting on daily, weekly and monthly metrics.

HubSpot CRM Feature Ratings

9.0
Customer data management / contact management
9
Workflow management
9
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
8
Interaction tracking
10
8.0
Case management
8
Call center management
8
Help desk management
8
9.5
Lead management
10
Email marketing
9
9.0
Task management
10
Billing and invoicing management
8
Reporting
9
8.3
Forecasting
7
Pipeline visualization
10
Customizable reports
8
8.7
Custom fields
9
Custom objects
9
API for custom integration
8
9.5
Role-based user permissions
10
Single sign-on capability
9
8.0
Social engagement
8
8.0
Marketing automation
8
Compensation management
8
Not Rated
Mobile access
Not Rated