HubSpot is a great platform to maximize your sales efforts and efficiently distribute resources.
Updated October 25, 2023

HubSpot is a great platform to maximize your sales efforts and efficiently distribute resources.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We use it in daily sales operations, from marketing campaigns, support chat, lead and deal management, outbound, etc. It's a centralized platform to cover the main sales and support needs of any growing organization. It saves time helps with transparency and, efficiency, collaboration.
  • Great sales and marketing features.
  • Great support.
  • Good UI and UX.
  • Insightful reporting and analysis.
  • The logic behind platform workflows and features - it can be difficult to find what you need.
  • More accurate forecasting.
  • Shorter deal cycles.
  • Better lead management.
It offers a seamless experience and covers all of our main needs, which is great since we don't have to switch between tools to get the job done.
It is ten times more effective than alternative solutions and a lot more cost-efficient.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Suitable for sales, marketing, and support use cases. Not suited for project management.

HubSpot CRM Feature Ratings

Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
10
Interaction tracking
10
Case management
10
Call center management
3
Help desk management
10
Lead management
10
Email marketing
10
Task management
5
Billing and invoicing management
8
Reporting
10
Forecasting
10
Pipeline visualization
10
Customizable reports
10
Custom fields
10
Custom objects
10
API for custom integration
10
Role-based user permissions
10
Single sign-on capability
10
Social data
10
Social engagement
10
Marketing automation
10
Compensation management
10
Mobile access
10