HubSpot CRM Makes The Business A Hub.
December 14, 2022

HubSpot CRM Makes The Business A Hub.

Adil Khan Robin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

HubSpot CRM is an easy-to-use, powerful CRM software in our organization. Its intuitive interface makes dashboard reporting, deal tracking, and pipeline management easy to access. In meetings, it's helpful to have a person's notes organized, making viewing leads, calling leads, and taking client notes easy. HubSpot CRM is an easy-to-use platform with open rates, clicks, and prospect interaction. It makes tracking sales easier and results in better overall sales, from marketing to selling to data management.

Pros

  • Intuitive and easy to use.
  • It led to a new workflow and more sales.
  • It helps create business conversations.

Cons

  • Advanced features are expensive.
  • Some hiccups occurred during data transfer.
  • It is unmatched in usability, functionality, features, and ROI.
  • Its integrations, lead-capturing, and reporting data help to grow our database, drive sales and make smart business decisions.
HubSpot CRM is an easy-to-use, powerful CRM software that is easy to navigate, add, and create CRM reports. The data points a team can track and use are huge, and the ability to integrate with other teams and software is great. It is my most convenient software even though it has featured other software lacks.
It's helped us track leads by updating their status and saving work. Easy to use and insightful, I will continue to generate reports. Marketing is typically the main focus of CRMs. In most respects, it's a solid and reliable set of tools. HubSpot helped us reach large audiences quickly and become the single source of truth.
HubSpot CRM is a great organizing tool, making it easy to reach the right leads. It streamlined business operations, sales, marketing, and administrative platforms. HubSpot simplifies everything from marketing to selling to data management, which boosts overall sales. I like being able to create reports for different company sectors easily. Thus, it stands out from other CRM software.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Pipedrive, Outreach, Zoom, MySQL
HubSpot CRM is a highly effective, user-friendly platform for businesses of all sizes to centralize their sales, marketing, and customer service operations. It combines analytics, a contact database, email, a CMS, and SEO tools. The software's integrations, lead-capturing, and reporting data help to grow our database, drive sales and make smart business decisions. It would be helpful to have a clearer visual hierarchy for the company and contact pages, such as emails, tasks, and notes, among other things. In terms of programs, I would like to see tab grouping and a date filter implemented.

HubSpot CRM Feature Ratings

7.3
Customer data management / contact management
7
Workflow management
8
Opportunity management
7
Integration with email client (e.g., Outlook or Gmail)
7
Quote & order management
7
Interaction tracking
8
7.7
Case management
8
Call center management
7
Help desk management
8
8.0
Lead management
8
Email marketing
8
8.0
Task management
8
Billing and invoicing management
8
Reporting
8
8.0
Forecasting
8
Pipeline visualization
8
Customizable reports
8
7.7
Custom fields
8
Custom objects
8
API for custom integration
7
8.0
Role-based user permissions
8
Single sign-on capability
8
8.0
Social data
8
Social engagement
8
8.0
Marketing automation
8
Compensation management
8
7.0
Mobile access
7

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