Item: HubSpot CRM
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

HubSpot allows us to Systematically save and sync together contacts, companies, and accounts (deals). It's a single source of truth for all our teams when it comes to understanding interactions and conversations with prospects, leads, and customers and hence ensures a personalized experience for all our external stakeholders. The Analytics available in HubSpot helps our organization keep track of our progress and goals which makes it a complete CRM.

Pros and Cons

Syncs contacts companies and deals data seamlessly.
Creation of reports and Dashboards for analysis.
Nurture clients and prospects through personalized emails.

Reports and Dashboards tend to be buggy at times and take time to update.
Better reporting of email deliveries and analytics related to sales emails.

Return on Investment

Proper documentation and visualization of opportunity interaction.
Ability to make informed decisions based on reports and dashboards.

Usability

This is the only CRM I have used till date but ease of use of HubSpot is a USP of this product.

Alternatives Considered

Not the right person to comment.

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Other Software Used

Shared Contacts for Gmail, LinkedIn Premium Career, Google Ads

Likelihood to Recommend

1. HubSpot is best at automating and streamlining its processes and information regarding contacts, companies, and deals. It also is great at email marketing, social media management, and lead generation. 2. The user interface of HubSpot can be complex or difficult to navigate sometimes. It also isn't that great at sales email reporting.

HubSpot has reserved a permanent top spot in my marketing operations.

Overall Satisfaction with HubSpot CRM