Overall Satisfaction with HubSpot CRM
I use HubSpot for literally everything. It helps me manage my pipeline super easily, run email sequences and track my deals to close. All of the integrations we have with email and phone make recording my activity super easy.
- Ease of use: I've used some TERRIBLE CRMs, and HubSpot is probably the easiest to use.
- Sequences: This helps me keep my outreach all in one system.
- Forecasting: The forecast tool is super easy to use and isn't rocket science to put together.
- Sequences: I want to be able to move people from one sequence based on the results of the sequence to another.
- Contest tracking.
- Increased rep adoption.
(NOT SURE IF I TAGGED THE RIGHT VERSION OF Salesforce) My previous organization built so many customizations in Salesforce that it made it nearly impossible to use them efficiently, and it wasn't very good. Finance ran the show on the CRM adoption and didn't consult sales whatsoever, so it made it nearly impossible to hit normal activity metrics. I would be open to giving Salesforce another shot with an org that didn't completely ruin it. I also used Pipedrive, which was pretty simple but wasn't quite as robust as Hubspot. Their integrations with google also weren't as smooth.
Do you think HubSpot CRM delivers good value for the price?
Not sure
Are you happy with HubSpot CRM's feature set?
Yes
Did HubSpot CRM live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of HubSpot CRM go as expected?
I wasn't involved with the implementation phase
Would you buy HubSpot CRM again?
Yes