Makes the collaboration between the Marketing and Sales department easy!
May 26, 2023

Makes the collaboration between the Marketing and Sales department easy!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

In our organisation we use HubSpot to track new leads, sales and clients. It is very easy to connect your email to the system, which makes it easily possible to enter new leads into the system and also to track what happened with each client. You are able to assign tasks to every team member.

Pros

  • a lot of lead statuses
  • tracks emails
  • personalized email automation
  • task assignment

Cons

  • there is no undo feature for emails
  • Increased sales
  • Better communication with clients because everyone can read on the history
  • Quicker lead cycles
I currently have not used other CRM software
The CRM makes it easy to communicate without needing to email or call the other team, due to the tasks we can assign to each other. Moreover, we can both read all the communication there has been with a client, so we do not have to ask each other for information.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

It is a great tool to track sales activities and how much is still in the pipeline. Automation emails and templates make it easies and quicker to complete tasks. It has everything we currently need.

HubSpot CRM Feature Ratings

8.2
Customer data management / contact management
8
Workflow management
8
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
9
Quote & order management
Not Rated
Interaction tracking
8
Not Rated
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
10.0
Lead management
10
Email marketing
Not Rated
7.0
Task management
7
Billing and invoicing management
Not Rated
Reporting
7
9.0
Forecasting
Not Rated
Pipeline visualization
9
Customizable reports
Not Rated
8.0
Custom fields
8
Custom objects
Not Rated
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated

Comments

More Reviews of HubSpot CRM

  1. Home
  2. Customer Relationship Management (CRM) Software
  3. HubSpot CRM Reviews
  4. User Review of HubSpot CRM