HubSpot, an experience
June 02, 2023

HubSpot, an experience

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

Organizing the companies to see if they qualify to our lifecycle stage. This CRM allow us to be so much organized since it is easy to find the information and keep doing follow-ups to our clients every day. I do not have any problem with HubSpot.
  • Tasks
  • Reminders
  • Filters
  • Logging calls
  • Annual revenue is not always correct
  • description not always correct
  • reachable clients
  • increase lead generation
  • increase contact con with clients
It is pretty and automatized, I've used other CRM and they are very slow and the most of the configurations needs to be do manually, so it is not effective
This CRM is the one my company has chosen and I am certainly sure that they made a good election

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

When I need to call a client it is very difficult to set up many alarms in my phone so I use the tasks of HubSpot with the reminders and it is great because I get soft notifications through the app and email

HubSpot CRM Feature Ratings

Customer data management / contact management
9
Workflow management
10
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
10
Interaction tracking
7
Case management
6
Call center management
7
Help desk management
9
Lead management
9
Email marketing
10
Task management
10
Billing and invoicing management
Not Rated
Reporting
9
Forecasting
3
Pipeline visualization
5
Customizable reports
Not Rated
Custom fields
10
Custom objects
Not Rated
API for custom integration
Not Rated
Role-based user permissions
6
Single sign-on capability
8
Social data
7
Social engagement
8
Marketing automation
5
Compensation management
7
Mobile access
10