In my last 5 years in the management consulting field, Hubspot not only gives you automation and integration. But ability to customize your CRM based on your business needs. Reporting and keeping sales cycles up to date is priority and with HubSpot you can measure the reporting. Not only does it allow you to better manage the team, everyone knows where they are at and where they want to be. Keeping everyone accountable.
November 21, 2023

In my last 5 years in the management consulting field, Hubspot not only gives you automation and integration. But ability to customize your CRM based on your business needs. Reporting and keeping sales cycles up to date is priority and with HubSpot you can measure the reporting. Not only does it allow you to better manage the team, everyone knows where they are at and where they want to be. Keeping everyone accountable.

Ethel Zvyagelsky | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

Utilizing Hubspot CRM allows me to analyze, sort, track and prioritize my sales leads. Supports the sales team in closing deals ahead of deadline and helps our marketing team keep new leads engaged.
  • allows me to collaborate with departments in the organization
  • integrated with our zoom so all notes, calls, and sms are tracked
  • filter qualified leads
  • helps sales team target different audiences
  • accurately forecasts sales cycles
  • currently I do not see any room for improvement with HubSpot CRM,
  • improvement in sales cycles and keeping them updated
  • shortened sale cycles
  • cost savings related to marketing for new leads
Hubspot syncs with programs like Zoom and tracks all communication between the team, clients and interested prospects. Other CRM's did not offer this and resulted in additional work.
Hubspot unlike Dentrix and Nimble very user friendly. Easy to navigate, keeps everything up to date, ability to tag other important parties in the notes, and easy to manage.

With Hubspot we can customize it with what works for our organization. Ability to integrate other applications like zoom.

Biggest downfall and similarity to both Dentrix and Nimble is the communication seemed to always fall through the cracks. With HubSpot we can connect the department functions.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Especially in the sales division, it keeps all my sale cycles updated. Allows me to keep track on follow up with potential prospects. Able to tag other members on the team in notes to keep them aware of any changes in client and prospect accounts. With the filters I can assign and update after verbal communication where the prospect is to closing.

HubSpot CRM Feature Ratings

Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
10
Interaction tracking
10
Case management
10
Call center management
10
Help desk management
10
Lead management
10
Email marketing
10
Task management
10
Billing and invoicing management
10
Reporting
10
Forecasting
10
Pipeline visualization
10
Customizable reports
10
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
API for custom integration
Not Rated
Role-based user permissions
10
Single sign-on capability
10
Social data
10
Social engagement
10
Marketing automation
10
Compensation management
Not Rated
Mobile access
10