NO MORE PEO!!! WE NOW HAVE A HUMAN!
November 23, 2022
NO MORE PEO!!! WE NOW HAVE A HUMAN!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Human Interest
We use Human Interest to manage our 401K portfolio as well as transferring our assets from a previous payroll company.
- communication is great
- follow up also excels
- responds in a timely fashion to needs
- explaining the process and timeline to transfer assets from one management team to another
- admin fees are less
- phone response time is much better
Do you think Human Interest delivers good value for the price?
Yes
Are you happy with Human Interest's feature set?
Yes
Did Human Interest live up to sales and marketing promises?
Yes
Did implementation of Human Interest go as expected?
Yes
Would you buy Human Interest again?
Yes
Using Human Interest
10 - Dentists, other providers, and support staff.
2 - Basic computer skills.
- 401k interface with payroll
- Investment advice
Evaluating Human Interest and Competitors
Yes - ADP. We wanted payroll and 401k managed by one cohesive business partnership. ADP PEO payroll benefit package increased yearly by 25-50%. The time waiting to talk to their investment group was ridiculous.
- Price
- Product Usability
- Product Reputation
ADP was too hard to talk to an agent.
I wouldn't change a thing.
Human Interest Implementation
Human Interest Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Using Human Interest
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- follow up on contribution performance
- investigate investment opportunites