Fast and easy setup with a thorough implementation
April 25, 2023

Fast and easy setup with a thorough implementation

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Human Interest

We use Human Interest for our own company. The blend of convenient integration with our payroll and benefits administration software with a low cost in fees for our 401k participants was important so that we could help them save the greatest amount possible.
  • The User Interface it really simple to understand
  • They keep our employees up to date on each funding date and their balances
  • The ability to see performance reports on demand is really nice
  • The customer service has a touch of an overly automated feel. More human interception of questions and less overtly Salesforce programming would be nice
  • We've been able to consistently grow or contributions
  • New hire enrollment is extremely efficient
The system is really simple, and once setup you can almost forget it exists, aside from the automated reports, which are really nice.

Do you think Human Interest delivers good value for the price?

Yes

Are you happy with Human Interest's feature set?

Yes

Did Human Interest live up to sales and marketing promises?

Yes

Did implementation of Human Interest go as expected?

Yes

Would you buy Human Interest again?

Yes

Human Interest is really easy to setup and even doing a transfer from another 401k trustee was extremely smooth

Human Interest Feature Ratings

Administration and Recordkeeping
10
Payroll Integration
10
Compliance Maintenance
10
Plan Flexibility
9
Filings and Disclosures
10
Ease of Enrollment
8