Impactful for volume recruiting
March 26, 2022
Impactful for volume recruiting
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Indeed Hiring Platform
We have used the platform twice for a virtual hiring event in order to connect with customer service representatives throughout the US.
- Keeping the candidates in the virtual lobby.
- Allowing the recruiter/hiring managers to take notes that are kept on the platform.
- Make hiring decisions on the platform.
- Allowing the candidates to select video or a phone interview.
- We have had firewall issues for some of our managers. Recruiting has not had issues. We should have tested this a few weeks before using it.
- Being able to use a smart device and provide training on it would be helpful.
- Having our Implementation consultant be virtually available in the lobby. It would allow for easier access to them.
- During our first use of the platform, we had over 5k RSVPs. We did not expect this and we had people waiting in the lobby 5hrs. It was not the best experience. We hired about 20% of the turn out which was good but it took my team 48hr or long to make offers due to the amt of people.
- Second time using the platform I narrowed the parameters had 460 RSVP's and my team hired and got 20% offered and in the background w/in 24hr which did not happen the first time.
- Candidate not applying ahead of time. They think because they apply on Indeed they applied to our specific job so that slows everything down and we lose people.
- Candidates' resumes are not up to date. They RSVP and the resume attached is more often than not current. I have been told by many candidates they have updated it or could not update it and that takes extra time to cover what they are currently doing. Not sure why a candidate cannot update a resume before attending or RSVPing to a fair but this has been a common theme.
- Also, candidates not attaching resumes is inconvenient and slows the hiring process down. Not sure if there could be a link to their Indeed resume.
Do you think Indeed Hiring Platform delivers good value for the price?
Not sure
Are you happy with Indeed Hiring Platform's feature set?
Yes
Did Indeed Hiring Platform live up to sales and marketing promises?
Yes
Did implementation of Indeed Hiring Platform go as expected?
Yes
Would you buy Indeed Hiring Platform again?
Yes
Indeed Hiring Platform Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Immediate help available Support cares about my success Quick Initial Response | Escalation required Need to explain problems multiple times |
I do not know.
The platform is partially blocked for us and we did not know this until two days before the event. Ryan Nealon jumped right in to see what could be resolved before the event and tried to troubleshoot it with two team members and IT.
Using Indeed Hiring Platform
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Taking notes.
- Selecting Yes/ No/Maybe regarding hiring a candidate.