Great Tool for Personalizing Website Conversations
March 26, 2020

Great Tool for Personalizing Website Conversations

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Insent

We leverage Insent for the following:

  • Talk to website visitors to enable sales.

  • Book demos for visitors.

  • Personalize conversations for re-visitors and high priority accounts.

Our sales cycle has improved, avoiding back and forth emails to just set up a demo and agreeing on a common time. Insent is saving a lot of time for us and the personalized page has definitely added more demos per month in our pipeline.

  • The customer success team. I didn’t realize you could use a chat platform in such advanced ways.
  • It is pretty straightforward to learn and edit.
  • The ability to personalize conversations for re-visitors and high priority accounts.
  • Integrations available only for HubSpot, Marketo and Salesforce.
  • Real time engagement of prospects.
  • Reduced sales cycle.
  • Personalized experience for visitors.
  • Drift and Intercom
Great customer service. They really want you to be successful.

Do you think ZoomInfo Chat delivers good value for the price?

Yes

Are you happy with ZoomInfo Chat's feature set?

Yes

Did ZoomInfo Chat live up to sales and marketing promises?

Yes

Did implementation of ZoomInfo Chat go as expected?

Yes

Would you buy ZoomInfo Chat again?

Yes

Insent has been used specifically to take care of certain high-value prospects and qualify out of many visitors coming to our site daily.