Overall Satisfaction with InsideSales.com Predictive Playbooks
Being used in department for use in tracking daily call cadence.
- Helps organize multiple accounts via timezones, and organizes them to make call flow more organic.
- Smooth integration with other salesforce tools and templates.
- Handy new tools, like prerecorded voicemails.
- Email templates are still a bit buggy to edit in the app.
- Actions after a play is sucessful are sometimes a bit too quick: if a follow-up call is needed a bit too many steps are needed to add back into scheduled calls- though that might be something built in that I have not used yet.
- Sometimes keeping track of upcoming actions is a bit tricky to keep track of, but again it could be something I still have not gotten the handle on yet.
- Difficult to say in long terms, as just began using
- Will add that other reps who use it in my department seem to think it is an improvement