Great CRM and productivity App
Updated July 06, 2016

Great CRM and productivity App

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Free

Overall Satisfaction with Insightly

We are a small company. Right now I just use it but I'll be adding Marketing soon. I use it to track potential leads and opportunities.
  • Intuitive and well laid out
  • Data integrity is good
  • Cost point can't be beat
  • Better Gmail integration - sometimes it works, sometimes it doesn't
  • More robust tagging and categorization
Manage and grow leads. I think I've captured a lot of quality data but I'm not sure I'm using it effectively.
I've used SalesForce.com extensively at prior companies. I think Insightly is a lot cleaner and more intuitive and the webservices are more robust and mature.
I think it stacks up well against larger CRM solutions. It's excellent for my SMB but it should be fine in an enterprise as long as it supports LDAP/SSO.

Insightly Feature Ratings

Customer data management / contact management
10
Workflow management
5
Opportunity management
5
Integration with email client (e.g., Outlook or Gmail)
5
Interaction tracking
5
Lead management
5
Email marketing
5
Task management
5
Billing and invoicing management
5
Reporting
3
Forecasting
5
Pipeline visualization
5
Customizable reports
5
Custom fields
7
API for custom integration
9
Single sign-on capability
5
Social engagement
5
Mobile access
10