User friendly, great diversity and good overall value for money.
November 15, 2023

User friendly, great diversity and good overall value for money.

Sean Berridge | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Professional

Modules Used

  • Insightly iOS / Android Mobile App
  • PC

Overall Satisfaction with Insightly

We use it to assist in our sales process, from initial leads to opportunities, and then once the deal is closed, it helps with follow-up and project tracking.
  • Task management.
  • Lead management.
  • Opportunity pipelines.
  • Customer equipment.
  • Dashboard drill down.
  • Integration with other software.
  • Lead conversion.
  • Deal follow up.
  • Improved product delivery.
It does take a lot of time to get up and running. But once it does, it seems fairly simple.
It has helped immensely. We are still working on the marketing side and hope to expand to include that option.
Much smaller job to set up initially, simpler to use.

Do you think Insightly delivers good value for the price?

Yes

Are you happy with Insightly's feature set?

Yes

Did Insightly live up to sales and marketing promises?

Yes

Did implementation of Insightly go as expected?

I wasn't involved with the implementation phase

Would you buy Insightly again?

Yes

Task management - allows us to be reminded of what needs to be done and when. It is only as good as the information inputted.

Insightly Feature Ratings

Customer data management / contact management
8
Workflow management
7
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
8
Lead management
8
Task management
8
Reporting
5
Pipeline visualization
9
Customizable reports
7
Custom fields
8
Custom objects
8
API for custom integration
7
Role-based user permissions
4
Single sign-on capability
8
Marketing automation
8
Mobile access
8