Overall Satisfaction with Intercom
Intercom is used in our Customer Support and Marketing departments to manage customer support through live chat, email marketing campaigns and customer update emails, virtual site tours, and on-page pop-ups.
It acts as our CRM and keeps a record of customer communication history and webpage visits, giving us the ability to identify new users or those at risk of slipping away.
It acts as our CRM and keeps a record of customer communication history and webpage visits, giving us the ability to identify new users or those at risk of slipping away.
The email tool allows for manual, scheduled or automated emails based on specific event triggers.
- Live chat.
- Web visit tracking.
- Email automation.
- Email templates and customization.
- Page pop up customization.
- Faster customer support means happier customers.
The combo of features found in Intercom is tough to beat..
Less than 10,000