Wouldn't use anything else!
November 13, 2023
Wouldn't use anything else!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Intercom
We use Intercom to help answer queries from our clients which allows us to be there straight away to respond and help them get immediate value out of our platform.
- Really easy to use
- Notifications that let us know when we have a questions which allows us to reply asap
- Easy to keep track of past and current conversations
- Sometimes the sound alert doesn't come through to my computer even though i haven't changed anything
- Customers comment about how much they like the feature because they get such quick responses to questions
It pulls through into our CRM so we can see when a subscriber has asked a question.
Do you think Intercom delivers good value for the price?
Yes
Are you happy with Intercom's feature set?
Yes
Did Intercom live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Intercom go as expected?
I wasn't involved with the implementation phase
Would you buy Intercom again?
Yes