an associate's view
November 30, 2023
an associate's view
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Intercom
We use the platform to assist and to respond our clients
- integration with others platforms
- usability
- IA Assist
- the command's key needs a improvement
- the macros better placed
- the search for closed chats in determined organization should be more easy
- greater customer satisfaction
- reduced response and resolution times
- faster customer onboarding
- increased engagement and adoption
Integration with Jira tickets
i don't have used any of them yet
Do you think Intercom delivers good value for the price?
Yes
Are you happy with Intercom's feature set?
Yes
Did Intercom live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Intercom go as expected?
Yes
Would you buy Intercom again?
Yes