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JumpTrack review
October 18, 2023

JumpTrack review

Michael Winkler | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with JumpTrack

We like JumpTrack because it give us real time delivery data and signatures, I am able to track my drivers where they are and see what deliveries were missed or completed. They are not doing much to update it, but it still works well.
  • capture signatures
  • track drivers
  • see route on map
  • see what deliveries have been made or missing
  • Needs an overall update
  • needs to update the UI
  • Needs an easier app on the tablet
  • there is no ROI with JumpTrack.
we use all the areas of JumpTrack from checking on drivers to collecting signatures that the customer can look up that we do not have to send them. We don't get a lot of requests for POD but when we do, we can email them the information. It makes it easier to send information that a customer needs
We are not taking advantage of sending POD;s directly to the customer. We do store the POD

Do you think JumpTrack delivers good value for the price?

Yes

Are you happy with JumpTrack's feature set?

Yes

Did JumpTrack live up to sales and marketing promises?

Yes

Did implementation of JumpTrack go as expected?

Yes

Would you buy JumpTrack again?

Yes

It is a really good tracking and i like the fact they can integrate the signature data into our DDMS system. It gives me time and date stamp of when the delivery was loaded and when the delivery was made. It works well for people that check to make sure they received their delivery with the app on the website. They just need the tablet app to be more driver friendly