Item: Progress Kendo UI
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

We use Kendo UI in our CRM, primarily to insure that our controls work across all browsers and to cut down on development time. The controls are attractive and easy to use, and allow enough customization points to give us the flexibility we need to create a competitive product offering.

Pros and Cons

Kendo UI just works across different browsers and platforms.
The controls have a robust eventing system that you can hook into for business logic.
Support is always very responsive to any issues that we've had.

Sometimes there aren't enough events to hook into, so you can get stuck with applying a workaround.

Return on Investment

It has made our effort to test our application much smaller because we don't have to worry about testing their controls against different browsers, freeing up our team to test only the parts that we are creating.
Development time is sped up as our developers have become more used to working with the controls.

Alternatives Considered

Infragistics Ignite UI

We went with Kendo after evaluating the different options because Telerik has a good reputation in the .Net developer world, and the initial review showed that Kendo would be easier to use and look better with minimal effort on our part. In the end it came down to the fact that we felt it would decrease development time the most, and it was the most visually appealing option.

Key Insights

Do you think Progress Kendo UI delivers good value for the price?

Yes

Are you happy with Progress Kendo UI's feature set?

Yes

Did Progress Kendo UI live up to sales and marketing promises?

Yes

Did implementation of Progress Kendo UI go as expected?

Yes

Would you buy Progress Kendo UI again?

Yes

Other Software Used

Visual Studio IDE, Bitbucket, Jira Software, Microsoft Visual Studio Code

Usability

They consistently make good design decisions that help integrate Kendo into your app easily

Support Rating

In the few times I have asked for support, it has been helpful and given in a timely manner.

Likelihood to Recommend

It is a great way to display data to your end users, it provides cross-browser functionality that looks good and is relatively easy to customize using css or less. Like a lot of javascript controls out there, it can sometimes get bogged down with lots of data or large numbers of controls.

Users and Roles

3 - They are Developers

Support Headcount Required

3 - Developers familiar with Javascript/HTML/CSS

Business Processes Supported

Rapid prototyping
Increase developer productivity by concentrating on features rather than widgets
Get features to market more quickly

Innovative Uses

We used Kendo widgets to create a customizable dashboard for our CRM

Likelihood to Renew

Kendo has become an integral part of our offering

Products Replaced

Key Differentiators

Price
Product Features
Product Usability

Usability has to be #1, so many third party controls over time become hindrances rather than helpers, but I have never felt that way with Kendo

Evaluation Lessons Learned

I evaluated Kendo several years ago. I have no regrets with the choice. Now there are newer competitors that I would evaluate, so it is not necessarily the process that I would change, but which competitors I would choose to evaluate.

Progress Kendo UI Customer Support Pros and Cons

Pros	Cons
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Support understands my problem Support cares about my success	Difficult to get immediate help

Premium Support

No - We haven't felt it necessary, the product works well out of the box.

Kendo UI streamlines our development cycle

Overall Satisfaction with Progress Kendo UI