Great platform
July 17, 2023
Great platform
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- Response
Overall Satisfaction with Khoros Care
to reply to customer messages/ public posts about our company or who require help from our company. To engage and respond to questions and enquirys as well as offering a service to those who need assistance. this involves messages back and forth between customer and employee over social media platforms like facebook and twitter.
- collects and provides data
- turns data into statistics used to evaluate trends
- notifies of trends
- made it easier to read trends and identify customer issues
Do you think Khoros Care delivers good value for the price?
Not sure
Are you happy with Khoros Care's feature set?
Yes
Did Khoros Care live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Khoros Care go as expected?
I wasn't involved with the implementation phase
Would you buy Khoros Care again?
Yes