Item: Khoros Marketing
Rating: 9
Author: Bradley Corbet

Use Cases and Deployment Scope

It helps us schedule out all of our content across LinkedIn, Facebook, Twitter and Instagram. We use Khoros daily to ensure our social strategy is consistent and timely.

Pros and Cons

Scheduling
Timing
Good UI
Simplicity

LinkedIn/Facebook Tagging
Failure to publish sometimes

Return on Investment

ROI
Improved calendar management
Easy to learn UI and platform
Negative: unpublished posts

Customer Support

The simplicity of the platform has helped our team with training, maintaining the calendar view is helpful for visibility and scheduling out posts is a breeze.

Brand Management with Khoros

We use intelligence occasionally during certain events to check risks and damaging social mentions.

Scalability

Khoros does a good job of answering support questions/tickets, I feel there is quite a bit of room for improvement -as with anything but I feel confident in the platform.

Key Insights

Do you think Khoros Marketing delivers good value for the price?

Yes

Are you happy with Khoros Marketing's feature set?

Yes

Did Khoros Marketing live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Khoros Marketing go as expected?

Yes

Would you buy Khoros Marketing again?

Yes

Alternatives Considered

N/A

Likelihood to Recommend

Easy to pick up and learn, once inside the platform, scheduling out content and maintaining the calendar is super easy.

Great social scheduling/insights platform for newbies or professionals!

Modules Used

Overall Satisfaction with Khoros Marketing