Training made easy
Updated July 25, 2023
Training made easy
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with KnowBe4 Security Awareness Training
We have been using KnowBe4 for our phishing campaigns on a periodic basis with phishing education. We will be using the social engineering campaigns for all associates starting this year in collaboration with our compliance department. Also thinking of using KnowBe4 for all of our compliance-related training if we can find the correct modules.
- Super easy to use for an administrator.
- Built-in ability to remind users to take training
- New templates are always being added for phishing campaigns
- Some functionality requires newer version of Office.
- Number of training modules is overwhelming.
- Very creative in realistic phishing campaign.
- We customize phishing templates per time of year.
- Proofpoint Security Awareness Training (formerly Wombat Security)
The price for our number of users was significantly lower in KnowBe4 and better deals with a multiple-year deal. Support to evaluation versions was better in KnowBe4 and the ability to use the full product during the proof of concept.
Do you think KnowBe4 Security Awareness Training delivers good value for the price?
Yes
Are you happy with KnowBe4 Security Awareness Training's feature set?
Yes
Did KnowBe4 Security Awareness Training live up to sales and marketing promises?
Yes
Did implementation of KnowBe4 Security Awareness Training go as expected?
Yes
Would you buy KnowBe4 Security Awareness Training again?
Yes
The volume of training content and different publishers really make it easy to find content that fits our culture. Eventually, these will get stale and we can switch to other content publishers just to freshen up the training.
Integration with our Active Directory has made user management automatic and support for SAML has provided a seamless user experience.
The reporting is pretty standard and out of the box but the ability to export all the detail data really gets us what we want anyway.
KnowBe4 Security Awareness Training Feature Ratings
KnowBe4 Security Awareness Training Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Support understands my problem Support cares about my success Quick Initial Response | None |
We did not purchase premium support as the product is easy to use.
Looking for a special report that would be used with the Executive Team and they helped immediately.