Taking Information Security Learning to the next level
August 16, 2021

Taking Information Security Learning to the next level

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 Security Awareness Training

Used as a "Global Compliance Training Center" for Information Security, Data Protection, and Compliance Training content. Generates awareness for all these topics. Is used across the whole organization (globally).
  • Lots of short an easy training content and modules.
  • User Dashboard for learners provides great user experience.
  • Easy to use admin backend for administration and reporting.
  • Modern learning experience with Netflix style mini-series.
  • Option to upload own content (individual SCORM modules).
  • Available in lots of languages and therefore usable on a global scale.
  • Upload of individual SCORM packages: We are struggling with KnowBe4 support for a few weeks as we cant get 1 module to run.
  • All training in all languages. I understand that you will start with English and other languages will follow but would be really cool if everything is available in German (for our Company) from the start.
  • Implementation/connection to other Company learning management systems: Currently, we have like 2 worlds: KnowBe4 and our Company LMS. Users struggle a bit, as both are not integrated and progress in one platform is not shown in the other. Might be that our platform is too old and this does not work. Anyway, it would be nice.
  • Awareness training is needed for relevant certifications we aim to achieve (ISO 27001).
  • Simulated phishing helps us to build a business case for c-level to show the real risk of users clicking on emails.
  • Simulated phishing helps create a risk assessment and tailor measures to the actual risk (e.g. target risky departments only).

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

Users love the fresh training content. We got much positive feedback and with KnowBe4 we could strengthen the acceptance of compliance training overall, as users experience that training does not need to be boring.
User % having completed the training and simulated phishing metrics (opened, clicked, answered).
Great for Information Security content and very good at delivering short and easy-to-digest modules of 5-10 minutes. This is a real strength and modules should stick with this timeframe as users are bored if training gets longer than 20 min. Also, the mini-series and video formats are such a great variety in learning content! please keep doing these - users love them.