Awesome integrations and support!
April 02, 2019

Awesome integrations and support!

Fedor Paretsky | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with LastPass

LastPass is used personally/individually in our organization. It is a simple password and secure notes storage service that syncs across multiple users. We encourage our organization to use it because it helps enforce password security across our service and encourages generally better security practices across the board. Many of our services also enforce higher-than-average security standards, including long and complex passwords, and LastPass helps our users follow those standards.
  • LastPass has great extensions for most devices that sync up really simply. It's really simple to plug in passwords on iOS, macOS.
  • Good security support. LastPass comes with a lot of 2FA authentication support on their free plans, and Yubikey support on the more premium plans.
  • Security Challenge - This is an awesome feature that lets you audit the security of all of your passwords based on age, length/complexity, and compromised account emails. It's really useful to keep your accounts secure across the board.
  • Can be expensive - To be able to sync across more than just two devices and other security features, you need LastPass premium, which adds up quite a bit since it is billed annually.
  • Safari integration is poorly designed. Unlike Chrome, the LastPass extension for Safari requires a physical program to be opened up in macOS, which sometimes gets in the way of productivity. It doesn't make much sense since LastPass's Safari extension used to be part of the browser just like Chrome.
  • It's difficult to restore access to a LastPass account if it's last security method is lost (such as a recovery phone number) - I've heard that the process for account recovery can be quite difficult/long.
  • Positive - Really great secure feature-set on the free plan.
  • Negative - Expensive as it scales-up, and there isn't an alternative option if you don't like LastPass premium a few months after purchasing it (since the premium plans are billed annually).
  • Positive - Many well-designed integrations and extensions across different browsers and systems that maintain security.
1Password didn't have some of the security auditing features that LastPass had, and setting up two-factor authentication was also quite difficult at the beginning - which is why I chose to stay with LastPass. Also, it seems like LastPass invests a lot more than its competitors in the extensions and integrations it provides because these clearly function a lot better than most of their competitors.
As mentioned before, the integrations/extensions that are provided by LastPass out of the box are very easy to set up and maintain security. It only takes a since account login with a secure master password to add an existing LastPass account to a new device. This product is clearly scalable and useable for a large team that may have a multitude of devices.
For simple and secure password storage in a central database, it's easy to do this on the free LastPass plans. If you need passwords to sync up across multiple devices and have more security options in-place, it is worth looking at alternatives, because they have similar options that are a bit more affordable than LastPass premium.