Litmus makes email-making a way of life
May 27, 2020

Litmus makes email-making a way of life

Jean-François Galarneau | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Litmus

Litmus is used as a "check-up" tool with Litmus Proof for our all approval process within all our Marketing teams across the whole organization. We solve problems like manual transcription errors with a bulletproof review process and visualization on both desktop and mobile versions which was time-consumming without this tool.
  • Spam test: ESP services doesn't provide as complete a report with details as Litmus does. This has helped us with delivery issues.
  • Fast email client inbox rendering tests: I have benchmarked Litmus against email-on-acid, and Litmus won as the fastest at rendering all client inbox really quickly.
  • Checklists and general interface of Proof: easy to send/manage multiple tests at the same time and checklist made our process bulletproof and seamless.
  • Time spent reading in analytics: our managing team finds it really useful to know if an email is actually read and the percentage of the device usage.
  • No sharing options for spam tests (no details are shown)
  • Litmus Builder and Proof cannot be synchronized with Adobe Campaign
  • Analytics bugs after 1 million views of a single campaign
  • Time saved not needing to manually test emails
  • Shorter email review cycles
  • Deeper visibility into email deliverability and performance metrics
  • Training on email best practices with Litmus webinars that we love to attend
  • Templates for Powerpoint presentations on yearly performance review
  • Design tips with collaboration of Really-Good-emails
  • Great free video resources for use of platform
  • Processes tips for reviewing performance metrics
  • Active Blog to answer questions, provide insights of new development
  • Collaboration with other developer tools that doesn't sound like a sales pitch
No. We will turn to Salesforce soon but in the meantime, working with Adobe Campaign and Litmus feels like two different worlds.
We have confirmation that our clients do read our emails before clicking, so our efforts in making long content do have a good ROI.
Yes, this is the most useful feature for us now and we use Proof for every campaign we send out now.
As the developer, I am the only one using the task list for now but looking forward to extending this throughout the team.
Litmus renders email previews faster--simple as that. There are a lot of tests to do fast and waiting for renders is a waste of time.
Litmus is best suited for tests, validation, and checklist.
It is less appropriate for building/synchronizing with ESP, synchronizing with the task management system (Asana).

Litmus Feature Ratings

Ability to test dynamic content
Mobile optimization
Email deliverability reporting
Standard reports
Custom reports
URL Validation
Link Tracking
Spam Testing
Email Previews