LogicMonitor -- It deserves its name
January 06, 2021

LogicMonitor -- It deserves its name

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with LogicMonitor

LogicMonitor is used by our company to monitor our infrastructure.
It is used only by the monitoring team who are responsible for installing LogicMonitor on production servers and has limited access to other members of the organization.
It addresses the problem of being a single point of tool for monitoring the entire servers on our infrastructure instead of relying on individual tools for different purpose.
  • It is agentless monitoring tool which means from single server we can monitor almost 300 + servers.
  • Installation and setup of LogicMonitor is very easy when compared to other tools available in the market.
  • The report feature of LogicMonitor is too flexible to generate report of custom requirement.
  • It is web based URL access which again saves infrastructure cost.
  • The installation option given in initial stage of adding a server is bit confusing. Would be helpful if suggestion can be provided by LM for which can be chosen for which configuration depending upon number of servers.
  • Devices section is too generalized for categorization and viewing. It would be helpful if it split into two or three more depending upon origin of device like cloud or inhouse data center.
  • There should be a single point of interface where we can see how many devices can still be added to a collector which gives an idea of room of how many servers can still be added.
  • Reduces the time of juggling between multiple tools.
  • With report feature we can generate report at any point of time with any custom requirement which is helpful in analyzing key areas and what went wrong so that we can avoid them recurring.
  • Agentless monitoring is the main advantage which eliminates the need of installing agents on each and every server in the infrastructure.
The main advantage I see on LogicMonitor among the three is its web user interface, easy installation and setup, huge number of devices that can be monitored from single source, agentless monitoring, custom report generation in seamless manner, customized dashboard of key areas of monitoring, single sign on feature.
Varied collections of support documents.
Helpful CSM.
Ours is a mixture of on premise and cloud servers.
We monitor close to 1000 + devices and their data.
Our monitoring infrastructure collects monitoring metrics from multiple geographic locations ranging from NA to Asia to Australia.
We monitor 500 + servers with LogicMonitor and planning to move more in future.
Implementation was seamless and we deployed it through Cloud to our servers.
From implementing to setting up in our servers was easy as the installation process had quick three steps which got LogicMonitor installed in no time, be it for Linux or Windows servers. The web URL was quick to load and though we had initial hiccups with getting adjusted to its interface, now it's easy to navigate and use.
LogicMonitor definitely reduced the need for additional tools that we were already using without compromising on the visibility of our infrastructure. We are yet to track progress on mean time to resolution and we are observing them currently. Additional tools will be slowly phased out as we move all our monitoring to LogicMonitor.
Well suited:
  • For report generation which will be helpful for interaction between clients and CSM.
  • As a single point of contact for monitoring an entire network infrastructure.
  • For enterprise that needs bulk of its servers to be monitored.