Bytes of Brilliance in IT Management and transformation with LogicMonitor.
September 11, 2023

Bytes of Brilliance in IT Management and transformation with LogicMonitor.

Owen Brown | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with LogicMonitor

Its been a couple years since we engaged LogicMonitor in organization. The platforms integration with cloud platforms has simplified our cloud resource management. We set up automatic scaling policies, and when our applications demand increased, LogicMonitor seamlessly expanded resources to handle the load. We have also leveraged it ability to identify issues before they impact our end users allowing us to address issues before they lead to server downtime.
  • The auto discovery capabilities have saved us countless hours. It automatically detects and monitors new devices and services when added to our network, ensuring we miss nothing critical.
  • The customizable dashboards are great
  • The forecasting tools have been instrumental in our capacity planning efforts.
  • Pricing and transparency. Shading more light into the pricing structure would be really appreciated especially by potential clients
  • The licensing is very costly.
  • The proactive detection of issues has minimized our downtime, ensuring business continuity.
  • We have optimized resources and cloud spend leading to substantial cost savings
  • Automation and streamlined monitoring processes have allowed our IT teams to focus on strategic tasks improving overall efficiency.
We have two primary datacenters, each with substantial physical servers(windows and Linux servers) and network devices. Our network devices include cisco switches routers and firewalls which are along the link connecting our datacenter to the backup datacenter. We also have the cloud infrastructure where we use AWS, Azure with azure SQL databases and VMs as well as GCP. We operate multiple kubernetes clusters on different clouds to manage our containerized applications. Not forgetting our Ivanti VPN connections. Our geographic distribution is yet to be too expansive but in the locations we are distributed in, LogicMonitor's capabilities have been invaluable in ensuring reliable connectivity and performance across all regions.
Our migration strategy is deliberate and phased approach aimed at leveraging benefits ensuring minimal disruption. Our cloud migration is gradual and adaptable to our evolving needs and we anticipate it to extend over the next 1 to 2 years. The extended timeline allows us to carefully evaluate each workload and app before migration. Our It landscape is is diverse encompassing a substantial number of apps and workloads. Our decisions to migrate range from scalability provided within the cloud to cost optimization.
LogicMonitor's flexibility enables us to run collectors on existing servers at strategic locations, eliminating the need for dedicated systems. Since it is a SaaS platform, we no longer have to provision separate database servers. This consolidation has substantially reduced our on-premises server footprint dedicated to supporting all our monitoring efforts.
It went smoothly. We were running LogicMonitor within no time. The available documentation and tutorials have all the latest necessary information we required.

Do you think LogicMonitor delivers good value for the price?

Yes

Are you happy with LogicMonitor's feature set?

Yes

Did LogicMonitor live up to sales and marketing promises?

Yes

Did implementation of LogicMonitor go as expected?

Yes

Would you buy LogicMonitor again?

Yes

LogicMonitor has been an incredible asset in our IT operations. Its capacity planning features have helped us optimize resource allocation. We are able to identify underutilized resources and redistribute them efficiently. We also set up automated alerts for server CPU usage. When a critical servers CPU usage exceeds a predefined threshold, LogicMonitor immediately alerts our teams.